Privacy

EU Launch Pack is operated by KIPDEV SAS, the data controller. This page lists what we collect, why, and who else handles it. Questions or requests: yohann@kipdev.io.

What we collect

• Your email address, when you request a preview, a quote or an order. We use it to send you the result and to reply to you.
• The CSV file you upload. It is the translation export of your Shopify store: product titles, descriptions, pages and similar shop content. It should not contain customer data. Please do not upload files that do.
• Order and billing details (company name, billing address, VAT number, amount paid). Card data is handled by Stripe and never reaches our servers.
• Technical logs (IP address, browser, pages requested), kept by the host for security.

Legal basis

Preview and order files are processed to perform the service you request (contract). Billing records are kept to meet our accounting obligations (legal obligation). Security logs and audience measurement rely on our legitimate interest in running a safe, working site.

Who processes it

Hosting

Hostinger International Ltd., servers in the European Union

Machine translation

Anthropic (Claude API). Your shop content is sent to it to produce the first draft.

Native proofreading

Freelance native speakers working under a confidentiality agreement. They receive the CSV only.

Payment

Stripe

Transactional email

Mailjet (order confirmations, quotes and delivery links)

Audience measurement

Kipstats, our own analytics tool, when enabled. No advertising trackers.

Some of these providers may process data outside the EU. Where they do, the transfer relies on the safeguards they offer (such as the European Commission's standard contractual clauses).

How long we keep it

• Preview uploads and their results: deleted 7 days after upload.
• Order files: kept until delivery, then for as long as the download link stays valid.
• Billing records: for the period required by French accounting law.

Your rights

Under the GDPR you can access, correct, delete or export your data, object to its use, or restrict it. Write to yohann@kipdev.io. You can also complain to the French supervisory authority, the CNIL (cnil.fr).